Customer Support Page

However if you are experiancing problems try the following:

1st, perform what is called a ‘Hard re-boot’ by switching off the power from the mains, after a few minutes switch it back on. This should resolve any issue you may have.

If the issue is not solved then please call for support on 01205 461482 or email

Please note our telephone support is only available if:

        • You are within your warranty, (normally a Year after installation)
        • Regularly serviced, (annually)

If your warranty has expired or you have not had your system serviced, you will:

        • Need to book a service, which will re-active your free telephone support.

Note: we have had to enforce this policy, as people have been abusing our support team.

Select your products for support, (note these pages may be password protected)